| Quality Assurance Satisfaction Survey |
| Please rate your Realty World REALTOR® by checking the applicable box below. |
| REALTOR's® Performance Evaluation |
Excellent |
Very Good |
Average |
Needs Improvement |
| 1. KNOWLEDGE: Was your REALTOR® aware of current market trends & prices? |
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| 2. IDENTIFY YOUR NEEDS & GOALS: Did your REALTOR® listen to you? Was your REALTOR® aware of your needs & goals? |
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| 3. PROFESSIONALISM: Was your REALTOR® punctual, courteous, & did they have a good image? |
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| 4. PEOPLE SKILLS: Was your REALTOR® approachable, sensitive, friendly, & empathetic? |
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| 5. COMMUNICATION: Did your REALTOR® keep you informed and explain the transaction in an understandable way? |
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| 6. AVAILABLE: Did your REALTOR® respond to your calls and requests in a timely manner? |
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| 7. SKILLED NEGOTIATOR: Did your REALTOR® negotiate effectively? |
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| 8. ORGANIZATION: Did your REALTOR® stay on top of details and tie up all loose ends? |
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| 9. How was you overall experience with your REALTOR®? |
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I highly recommend Mr. Self to help you sell your house. |
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| Would you be willing to refer your friends and family to this REALTOR®? |
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| May we use your comments in our marketing materials? |
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No |
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| Thank you for taking time to share your experience. Our business is built by working with and |
| taking care of people like yourself, your friends, family and associates and providing you with |
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| exceptional service. If you know someone who is looking for the personal attention that we |
| provide and is thinking of buying or selling a home, we would be glad to help them. |
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| John Horton |
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| Broker/Owner |
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| Quality Assurance Department |
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